Client Services

Client Partnerships Director

Greater Manchester

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What if your expertise could help someone, somewhere, to live a better life?


Helping children living with juvenile idiopathic arthritis to communicate their pain, giving people with psoriasis their confidence back, shocking 2.3 million HCPs into taking action against second heart attacks to proving to the world that eczema isn’t a skin condition.


Havas Lynx Group is a creative communications agency dedicated to changing the way the world does healthcare communications for the better. We are committed to bringing about change. Change informed by experience, driven by innovation and proven in delivery. We work alongside healthcare professionals, patients, carers, and pharmaceutical brands to overcome the complex challenges of modern healthcare. Our work blends strategic insight and deep scientific understanding with creativity and digital innovation, delivering healthcare campaigns and solutions that really make a difference to people’s lives.


An accredited Top 40 ‘UK Great Place to Work’, we’re a team of over 500+ people in Manchester and London, with a history of over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife via YouTube, #LYNXLife playlist, Instagram, Facebook, LinkedIn and Twitter.


Everything this company achieves, every life it saves, every penny it makes, every policy it changes, every award it wins, is down to everyone that works here.


Our Role


The relationships we have with our clients are critical to lasting agency success – from our strategic thinking to our partnership, to spotting opportunities and thinking about new/exciting areas we should be exploring and talking to our clients about. As a Client Partnerships Director, you will be central to our partnership shape, style, set-up, and success.


Working closely with the Executive Leadership Team and with the Agency Leadership Team, you will set the foundations for building a sustainable and trusting relationship between us and our clients. You will also spend time thinking holistically about client relationships and helping to define growth opportunities, sweet spots for offerings and thought leadership.


Of course, not all client relationships are just within the Havas Lynx Group, so a good part of the role will also be working at a global level to keep “our ducks in a row”, as they say, in terms of keeping various parts of HH&Y connected and working together.


You will have in-depth knowledge of the healthcare industry and be able to confidently establish your seniority with clients, network partners and internally at all levels. As a natural partner, you will lead and inspire client collaboration internally and directly with clients to optimise relationships and ultimately build long-lasting client base built on financial success, quality of work and excellent relationships.


This role would be well-suited to an individual working at Client Services Director level.


What you can expect from us


A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission.


You can also expect a whole host of benefits, including:


  • Hybrid Working
  • Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service
  • Option to buy, carry or sell holidays
  • Early Friday finish throughout the year
  • Seasonal working hours
  • Enhanced family leave, pay and return to work benefit scheme
  • Extensive L&D support
  • Sabbatical opportunities
  • Season ticket interest free loans for travel
  • Cycle to work scheme
  • Life insurance (4x salary)
  • Company pension scheme
  • Fully compensated company events
  • Volunteer days
  • Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more
  • +Medicash healthcare benefit
  • 24/7 access to a free, confidential and independent Employee Assistance Programme
  • Workplace nursery benefit

Get in touch to find out how we can make an impact that matters together.