Client Services

Commercial, confident, builds lasting relationships, organised, always a few steps ahead

Our client services team is exceptionally important in maintaining positive relationships with our clients. To do this, they immerse themselves in their client’s world to understand what’s important to them whilst ensuring that we deliver projects on time, on budget, and on brief. Client services are also responsible for liaising with all of our internal disciplines to ensure our campaigns hold contextual suitably, exceptional creative, and industry-first innovation. As our client base expands, this role will be sure to provide the opportunity to develop unique skills and knowledge that will help you fast track your career.

Want to work alongside global clients to produce ground-breaking campaigns? See below for our current opportunities

Account Director - Creative Agency

Greater Manchester

What if your expertise could help someone, somewhere, to live a better life?

 

Helping children living with juvenile idiopathic arthritis to communicate their pain, giving people with psoriasis their confidence back, shocking 2.3 million HCPs into taking action against second heart attacks to proving to the world that eczema isn’t a skin condition.

Havas Lynx Group is a creative communications agency dedicated to changing the way the world does healthcare communications for the better. We are committed to bringing about change. Change informed by experience, driven by innovation and proven in delivery. We work alongside healthcare professionals, patients, carers, and pharmaceutical brands to overcome the complex challenges of modern healthcare. Our work blends strategic insight and deep scientific understanding with creativity and digital innovation, delivering healthcare campaigns and solutions that really make a difference to people’s lives.

We’re a team of over 500+ people in Manchester and London, with a history of over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife via YouTube, #LYNXLife playlist, Instagram, Facebook, LinkedIn and Twitter.

Everything this company achieves, every life it saves, every penny it makes, every policy it changes, every award it wins, is down to everyone that works here.

 

Our role

The role of Account Director will see you take ownership of your accounts, with a focus on client satisfaction, business development, profitability and staff performance. As an Account Director, you will ensure that your clients receive the highest individual attention and that we deliver projects on time, on budget and on brief. You will lead the consultation on key strategic communication ensuring contextual suitability, exceptional creative work and industry-first innovation and quality in all campaigns. You will lead and inspire your team in their professional and personal development.

Role responsibilities

  • You will build meaningful and trusting relationships with your clients ensuring you position Havas Lynx as their strategic partner.
  • You will immerse yourself in your client’s business and industry in order to be best placed to deliver quality campaigns and lead your team by example.
  • You will be instrumental in shaping the strategy and judging creative concepts in relevance to the original brief.
  • You will have a proactive approach to identifying and initiating business opportunities with new and existing clients.
  • You will take ownership for the management of your team; leading by example and supporting their individual needs.
  • You will manage the wider production team; ensuring your team work cohesively to ensure that work is managed accurately in terms of timescales and budgets.
  • You will be responsible for the financial health of your accounts, proactively identifying and resolving any issues and escalating these to the Client Services Director when appropriate.

 

What you can expect from us

A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission.

 

You can also expect a whole host of benefits, including:

  • Hybrid Working
  • Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service
  • Option to buy, carry or sell holidays
  • Early Friday finish throughout the year
  • Seasonal working hours
  • Enhanced family leave, pay and return to work benefit scheme
  • Extensive L&D support
  • Sabbatical opportunities
  • Season ticket interest free loans for travel
  • Cycle to work scheme
  • Life insurance (4x salary)
  • Company pension scheme
  • Fully compensated company events
  • Volunteer days
  • Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more
  • +Medicash healthcare benefit
  • 24/7 access to a free, confidential and independent Employee Assistance Programme

Get in touch to find out how we can make an impact that matters together.

 

Account Executive - Leading Global Creative Healthcare Communications Agency

Manchester

 

What if you could help someone, somewhere, to live a better life?

 

Helping children living with juvenile idiopathic arthritis to communicate their pain, giving people with psoriasis their confidence back, shocking 2.3 million HCPs into taking action against second heart attacks to proving to the world that eczema isn’t a skin condition.

 

Havas Lynx Group is a creative communications agency dedicated to changing the way the world does healthcare communications for the better. We are committed to bringing about change. Change informed by experience, driven by innovation and proven in delivery. We work alongside healthcare professionals, patients, carers, and pharmaceutical brands to overcome the complex challenges of modern healthcare. Our work blends strategic insight and deep scientific understanding with creativity and digital innovation, delivering healthcare campaigns and solutions that really make a difference to people’s lives.

 

We’re a team of over 500+ people in Manchester and London, with a history of over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife via YouTube, #LYNXLife playlist, Instagram, Facebook, LinkedIn and Twitter.

 

Everything this company achieves, every life it saves, every penny it makes, every policy it changes, every award it wins, is down to everyone that works here.

 

Our Role

As an Account Executive at Havas Lynx Group, you are responsible for assisting in the day to day running of client accounts, providing an excellent level of customer service to our clients. You will progress assigned jobs through your agency’s systems and procedures, liaising with internal teams and supporting the Account Manager as appropriate. You will have the ability to liaise confidently with internal management and clients and suppliers where appropriate, whilst assisting the client services team in the active management of project finance.

 

What you can expect to be doing:

Client management

  • Be proactive in developing and maintaining a close and productive relationship where required with key client contacts, acting with integrity at all times and including the AM in communications/key decisions as appropriate
  • Ensure that client requests are dealt with promptly and proactively, developing them into internal briefs with the support of your AM, to ensure expectations are managed in terms of speed and quality of response
  • Prioritise gaining client sign-off at the relevant project stages involving the AM where appropriate
  • Identify problems as they arise, bringing them to the attention of the AM in a timely manner. Be proactive in raising any areas of concern to the AM as needed, working together to devise and implement a solution
  • Ensure contact reports of key meetings and telephone conversations are prepared, checked by the AM and issued to the client within 24-48 hours
  • Develop a thorough understanding of the client’s business, supporting the AM in client communications as appropriate

 

Internal liaison & process

  • Develop good working relationships with all disciplines including them in relevant discussions to ensure they can add value to the projects you are responsible for delivering
  • Proactively develop your technical knowledge to be able to communicate with the Production Team effectively, involving the AM in communications as needed
  • Working with the AM, ensure jobs are scheduled on time, to budget and are monitored using appropriate administration and financial procedures
  • Align your priorities with the AM and using your time management skills, work to ensure deadlines are met, providing regular updates on progress
  • With support from the AM, distinguish between a good and poor client brief before it is accepted
  • Take thorough notes during internal and external meetings. Ensure clarity on agreed actions and progress these in a timely manner
  • Support the AM to ensure research and background information is prepared for briefs / pitches / presentations

 

What we’d like to see from you:

  • 12 months experience in a client facing role in advertising
  • A passion for marketing and client service
  • The ability to develop strong, lasting relationships
  • Excellent communication skills
  • A positive, professional and solutions orientated mindset

 

What you can expect from us

A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission.

 

You can also expect a whole host of benefits, including:

  • Hybrid Working
  • Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service
  • Option to buy, carry or sell holidays
  • Early Friday finish throughout the year
  • Seasonal working hours
  • Enhanced family leave, pay and return to work benefit scheme
  • Extensive L&D support
  • Sabbatical opportunities
  • Season ticket interest free loans for travel
  • Cycle to work scheme
  • Life insurance (4x salary)
  • Company pension scheme
  • Fully compensated company events
  • Volunteer days
  • Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more
  • +Medicash healthcare benefit
  • 24/7 access to a free, confidential and independent Employee Assistance Programme

 

Get in touch to find out how we can make an impact that matters together.

Account Executive

Greater London

What if you could help someone, somewhere, to live a better life?

 

Helping children living with juvenile idiopathic arthritis to communicate their pain, giving people with psoriasis their confidence back, shocking 2.3 million HCPs into taking action against second heart attacks to proving to the world that eczema isn’t a skin condition.

 

Havas Lynx Group is a creative communications agency dedicated to changing the way the world does healthcare communications for the better. We are committed to bringing about change. Change informed by experience, driven by innovation and proven in delivery. We work alongside healthcare professionals, patients, carers, and pharmaceutical brands to overcome the complex challenges of modern healthcare. Our work blends strategic insight and deep scientific understanding with creativity and digital innovation, delivering healthcare campaigns and solutions that really make a difference to people’s lives.

 

We’re a team of over 500+ people in Manchester and London, with a history of over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife via YouTube, #LYNXLife playlist, Instagram, Facebook, LinkedIn and Twitter.

 

Everything this company achieves, every life it saves, every penny it makes, every policy it changes, every award it wins, is down to everyone that works here.

 

Our Role

 

As an Account Executive at Havas Lynx Group, you are responsible for assisting in the day to day running of client accounts, providing an excellent level of customer service to our clients. You will progress assigned jobs through your agency’s systems and procedures, liaising with internal teams and supporting the Account Manager as appropriate. You will have the ability to liaise confidently with internal management and clients and suppliers where appropriate, whilst assisting the client services team in the active management of project finance.

 

What you can expect to be doing:

 

Client management

 

  • Be proactive in developing and maintaining a close and productive relationship where required with key client contacts, acting with integrity at all times and including the AM in communications/key decisions as appropriate
  • Ensure that client requests are dealt with promptly and proactively, developing them into internal briefs with the support of your AM, to ensure expectations are managed in terms of speed and quality of response
  • Prioritise gaining client sign-off at the relevant project stages involving the AM where appropriate
  • Identify problems as they arise, bringing them to the attention of the AM in a timely manner. Be proactive in raising any areas of concern to the AM as needed, working together to devise and implement a solution
  • Ensure contact reports of key meetings and telephone conversations are prepared, checked by the AM and issued to the client within 24-48 hours
  • Develop a thorough understanding of the client’s business, supporting the AM in client communications as appropriate

 

Internal liaison & process

 

  • Develop good working relationships with all disciplines including them in relevant discussions to ensure they can add value to the projects you are responsible for delivering
  • Proactively develop your technical knowledge to be able to communicate with the Production Team effectively, involving the AM in communications as needed
  • Working with the AM, ensure jobs are scheduled on time, to budget and are monitored using appropriate administration and financial procedures
  • Align your priorities with the AM and using your time management skills, work to ensure deadlines are met, providing regular updates on progress
  • With support from the AM, distinguish between a good and poor client brief before it is accepted
  • Take thorough notes during internal and external meetings. Ensure clarity on agreed actions and progress these in a timely manner
  • Support the AM to ensure research and background information is prepared for briefs / pitches / presentations

 

What we’d like to see from you:

 

  • 6 – 12 months experience in a marketing related role
  • A passion for marketing and client service
  • The ability to develop strong, lasting relationships
  • Excellent communication skills
  • A positive, professional and solutions orientated mindset

 

What you can expect from us

 

A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission.

 

You can also expect a whole host of benefits, including:

 

  • Hybrid Working
  • Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service
  • Option to buy, carry or sell holidays
  • Early Friday finish throughout the year
  • Seasonal working hours
  • Enhanced family leave, pay and return to work benefit scheme
  • Extensive L&D support
  • Sabbatical opportunities
  • Season ticket interest free loans for travel
  • Cycle to work scheme
  • Life insurance (4x salary)
  • Company pension scheme
  • Fully compensated company events
  • Volunteer days
  • Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more
  • +Medicash healthcare benefit
  • 24/7 access to a free, confidential and independent Employee Assistance Programme

Get in touch to find out how we can make an impact that matters together.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Account Manager

Manchester

Account Manager - Manchester

 

What if your expertise could help someone, somewhere, to live a better life?

Helping children living with juvenile idiopathic arthritis to communicate their pain, giving people with psoriasis their confidence back, shocking 2.3 million HCPs into taking action against second heart attacks to proving to the world that eczema isn’t a skin condition.

Havas Lynx Group is a creative communications agency dedicated to changing the way the world does healthcare communications for the better. We are committed to bringing about change. Change informed by experience, driven by innovation and proven in delivery. We work alongside healthcare professionals, patients, carers, and pharmaceutical brands to overcome the complex challenges of modern healthcare. Our work blends strategic insight and deep scientific understanding with creativity and digital innovation, delivering healthcare campaigns and solutions that really make a difference to people’s lives.

We’re a team of over 500+ people in Manchester and London, with a history of over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife via YouTube, #LYNXLife playlist, Instagram, Facebook, LinkedIn and Twitter.

Everything this company achieves, every life it saves, every penny it makes, every policy it changes, every award it wins, is down to everyone that works here.

 

Our Role

As an Account Manager at Havas Lynx Group, you are the day to day contact for both your client and team, whilst supporting the Senior Account Manager/Account Director in the development of your colleagues and the accounts you work on. You are responsible for delivering an excellent level of customer service to our clients, effectively managing all projects through your agency’s systems and procedures, liaising with internal teams as appropriate. A key part of your role is the financial management of your accounts, ensuring a profitable service and that opportunities for new business are pursued. Using your knowledge and experience, you will be involved in mentoring junior account handlers, to develop their capabilities and prepare them for roles of greater responsibility.

 

What you can expect to be doing:

  • You will build meaningful and trusting relationships with your clients ensuring you position Havas Lynx as their strategic partner
  • You will immerse yourself in your client’s business and industry in order to be best placed to deliver quality campaigns
  • You will ensure client requests are dealt with efficiently, interpreting these into thorough and accurate internal briefs
  • You will work with Operations Team to manage the Production Schedule guaranteeing that the projects are delivered to brief, on time and within budget
  • You will oversee the quality control of work that leaves the agency, making sure it adheres to the client’s approved brief
  • You will support the Senior Account Manager and Account Director working closely with the Insights and Planning Team to proactively develop your understanding of strategy and how this applies to the campaigns you are delivering
  • You will have a proactive approach to identifying and initiating business opportunities with new and existing clients

 

What we’d like to see from you:

  • Previous experience of building and maintaining client relationships in a similar environment
  • A proven track record of delivering and driving success at a project and campaign level, where success is gauged both creatively and commercially
  • Experience of mentoring and developing others
  • Ability to forge strong relationships with colleagues at all levels and disciplines
  • Excellent communication skills
  • Collaborative and solution focused approach
  • Financially and commercially aware
  • Effective team management capabilities

 

What you can expect from us

A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission.

You can also expect a whole host of benefits, including:

  • Hybrid Working - we require you to work in the office twice a week
  • 28 days annual leave
  • Increasing holiday allowance connected to length of service (with the option to buy more, or sell)
  • Early Friday finish throughout the year
  • Extra early Friday finish during summer months
  • Late Monday start during winter months
  • Wellness Wednesdays with extended lunch hours
  • Wellbeing programme – yoga, football, running club, hiking and more
  • Season ticket interest free loans for travel
  • #LXAcademy – our huge bespoke training programme for personal and professional development
  • Life insurance
  • Company pension scheme
  • Medicash healthcare benefit
  • Enhanced parental return to work scheme
  • Fully paid for, company parties and socials!

Get in touch to find out how we can make an impact that matters together.

Senior Account Executive

London

What if your expertise could help someone, somewhere, to live a better life?

Helping children living with juvenile idiopathic arthritis to communicate their pain, giving people with psoriasis their confidence back, shocking 2.3 million HCPs into taking action against second heart attacks to proving to the world that eczema isn’t a skin condition.

Havas Lynx Group is a creative communications agency dedicated to changing the way the world does healthcare communications for the better. We are committed to bringing about change. Change informed by experience, driven by innovation and proven in delivery. We work alongside healthcare professionals, patients, carers, and pharmaceutical brands to overcome the complex challenges of modern healthcare. Our work blends strategic insight and deep scientific understanding with creativity and digital innovation, delivering healthcare campaigns and solutions that really make a difference to people’s lives.

We’re a team of over 500+ people in Manchester and London, with a history of over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife via YouTube, #LYNXLife playlist, Instagram, Facebook, LinkedIn and Twitter.

Everything this company achieves, every life it saves, every penny it makes, every policy it changes, every award it wins, is down to everyone that works here.

 

Our Role

As a Senior Account Executive at Havas Lynx Group, you are responsible for assisting in the day to day running of client accounts, providing an excellent level of customer service to our clients. You will manage assigned jobs through your agency’s systems and procedures, liaising with internal teams and supporting the Account Manager/Senior Account Manager as appropriate. Further to this you should be confident in managing significant elements of these projects independently. You will have the ability to liaise with clients and suppliers, whilst demonstrating sound organisational and financial management skills.

 

What you can expect to be doing:

· You will be proactive in developing and maintaining a close and productive relationship with key client contacts, acting with integrity at all times and including the AM in communications/key decisions as appropriate

· You will actively manage the production schedule for projects and liaise with internal Creative, Medical Writing, and Insights teams to guarantee all activity is delivered on time

· You will support the Account Manager to ensure research is prepared for briefs, pitches, and presentations, and demonstrate capability in contributing to meetings

· You will monitor ongoing costs throughout the projects you are working on, and work with your manager to deal with any financial queries.

· You will develop good working relationships with all disciplines including them in relevant discussions to ensure they can add value to the projects you are responsible for delivering

· You will ensure the work that you send to the client is completed in a timely fashion, to budget and is of the utmost quality, with high levels of accuracy, attention to detail and relevance to brief

· You will ensure timely, accurate quotations are prepared and appropriate client signoff is sought

 

What we’d like to see from you:

· Previous experience of building and maintaining client relationships in a similar environment

· Ability to forge strong relationships with colleagues at all levels and disciplines

· Able to work both independently and as part of a team

· Excellent communication skills

· Proactive and collaborative approach

· Financially and commercially aware

· Demonstrate a positive, professional and solutions oriented attitude at all times

 

What you can expect from us

A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission.

 

You can also expect a whole host of benefits, including:

· Hybrid Working - we require you to work in the office twice a week

· 28 days annual leave

· Increasing holiday allowance connected to length of service (with the option to buy more, or sell)

· Early Friday finish throughout the year

· Extra early Friday finish during summer months

· Late Monday start during winter months

· Wellness Wednesdays with extended lunch hours

· Wellbeing programme – yoga, football, running club, hiking and more

· Season ticket interest free loans for travel

· #LXAcademy – our huge bespoke training programme for personal and professional development

· Life insurance

· Company pension scheme

· Medicash healthcare benefit

· Enhanced parental return to work scheme

· Fully paid for, company parties and socials!

Get in touch to find out how we can make an impact that matters together.

Senior Account Manager

London

What if your expertise could help someone, somewhere, to live a better life?

Helping children living with juvenile idiopathic arthritis to communicate their pain, giving people with psoriasis their confidence back, shocking 2.3 million HCPs into taking action against second heart attacks to proving to the world that eczema isn’t a skin condition.

Havas Lynx Group is a creative communications agency dedicated to changing the way the world does healthcare communications for the better. We are committed to bringing about change. Change informed by experience, driven by innovation and proven in delivery. We work alongside healthcare professionals, patients, carers, and pharmaceutical brands to overcome the complex challenges of modern healthcare. Our work blends strategic insight and deep scientific understanding with creativity and digital innovation, delivering healthcare campaigns and solutions that really make a difference to people’s lives.

We’re a team of over 500+ people in Manchester and London, with a history of over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife via YouTube, #LYNXLife playlist, Instagram, Facebook, LinkedIn and Twitter.

Everything this company achieves, every life it saves, every penny it makes, every policy it changes, every award it wins, is down to everyone that works here.

 

Our Role

As a Senior Account Manager at Havas Lynx Group, you are the lead contact for both your clients and team, whilst supporting the Account Director in contributing to the strategic development and direction of your accounts. You will personally deliver an efficient, effective and profitable service to clients, whilst inspiring and supporting the client services team to deliver the same. You should be confident in managing all projects through agency systems and procedures, proactively liaising with internal teams whilst overseeing the activity of junior team members. You will support the Account Director in meeting and exceeding key performance indicators in respect of client satisfaction, business development and profitability.

 

What you can expect to be doing:

  • You will build meaningful and trusting relationships with your clients ensuring you position Havas Lynx as their strategic partner.
  • You will immerse yourself in your client’s business and industry in order to be best placed to deliver quality campaigns.
  • You will ensure client requests are dealt with efficiently, interpreting these into thorough and accurate internal briefs.
  • You will work with Operations Team to manage the Production Schedule guaranteeing that the projects are delivered to brief, on time and within budget.
  • You will oversee the quality control of work that leaves the agency, making sure it adheres to the client’s approved brief.
  • You will assist the Account Director in overseeing financial interactions on the accounts and guarantee good financial health and billing practices.
  • You will partner with the Insights and Planning Team to proactively develop your understanding of strategy and how this applies to the campaigns you are delivering.
  • You will take a proactive approach to identifying and initiating business opportunities with new and existing clients.

 

What we’d like to see from you: 

  • Previous experience of building and maintaining client relationships in a similar environment
  • A proven track record of delivering and driving success at a project and campaign level, where success is gauged both creatively and commercially
  • Experience of mentoring and developing others
  • Ability to forge strong relationships with colleagues at all levels and disciplines
  • Excellent communication skills
  • Collaborative and solution focused approach
  • Financially and commercially aware
  • Effective team management capabilities

 

What you can expect from us

A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission.

 

You can also expect a whole host of benefits, including:

  • Hybrid Working
  • 28 days annual leave
  • Increasing holiday allowance connected to length of service (with the option to buy more, or sell)
  • Early Friday finish throughout the year
  • Extra early Friday finish during summer months
  • Late Monday start during winter months
  • Wellness Wednesdays with extended lunch hours
  • Wellbeing programme – yoga, football, running club, hiking and more
  • Season ticket interest free loans for travel
  • #LXAcademy – our huge bespoke training programme for personal and professional development
  • Life insurance
  • Company pension scheme
  • Medicash healthcare benefit
  • Enhanced parental return to work scheme
  • Fully paid for, company parties and socials!

Get in touch to find out how we can make an impact that matters together.

 

 

 

 

 

 

 

 

 

 

Senior Account Manager

Manchester

 

What if your expertise could help someone, somewhere, to live a better life?

 

Helping children living with juvenile idiopathic arthritis to communicate their pain, giving people with psoriasis their confidence back, shocking 2.3 million HCPs into taking action against second heart attacks to proving to the world that eczema isn’t a skin condition.

 

Havas Lynx Group is a creative communications agency dedicated to changing the way the world does healthcare communications for the better. We are committed to bringing about change. Change informed by experience, driven by innovation and proven in delivery. We work alongside healthcare professionals, patients, carers, and pharmaceutical brands to overcome the complex challenges of modern healthcare. Our work blends strategic insight and deep scientific understanding with creativity and digital innovation, delivering healthcare campaigns and solutions that really make a difference to people’s lives.

 

We’re a team of over 500+ people in Manchester and London, with a history of over 35 years and an ever-evolving future. You can get a feel for the #LYNXLife via YouTube, #LYNXLife playlist, Instagram, Facebook, LinkedIn and Twitter.

 

Everything this company achieves, every life it saves, every penny it makes, every policy it changes, every award it wins, is down to everyone that works here.

Our role

The role of Senior Account Manager will see you take a pro-active approach and the lead in the management of your accounts, focusing on client satisfaction, communication, quality control and profitability. As a Senior Account Manager, you will ensure that your clients receive the highest individual attention and that we deliver projects on time, on budget and on brief. You will share your ideas and knowledge to the team, helping your leadership team to support and develop the junior members.

Role responsibilities

  • You will build meaningful and trusting relationships with your clients ensuring you position Havas Lynx as their strategic partner.
  • You will immerse yourself in your client’s business and industry in order to be best placed to deliver quality campaigns.
  • You will ensure client requests are dealt with efficiently, interpreting these into thorough and accurate internal briefs.
  • You will work with Operations Team to manage the Production Schedule guaranteeing that the projects are delivered to brief, on time and within budget.
  • You will oversee the quality control of work that leaves the agency, making sure it adheres to the client’s approved brief.
  • You will assist the Account Director in overseeing financial interactions on the accounts and guarantee good financial health and billing practises.
  • You will partner with the Insights and Planning Team to proactively develop your understanding of strategy and how this applies to the campaigns you are delivering.
  • You will take a proactive approach to identifying and initiating business opportunities with new and existing clients.

 

What you can expect from us

 

A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It’s a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission.

 

You can also expect a whole host of benefits, including:

  • Hybrid Working
  • Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service
  • Option to buy, carry or sell holidays
  • Early Friday finish throughout the year
  • Seasonal working hours
  • Enhanced family leave, pay and return to work benefit scheme
  • Extensive L&D support
  • Sabbatical opportunities
  • Season ticket interest free loans for travel
  • Cycle to work scheme
  • Life insurance (4x salary)
  • Company pension scheme
  • Fully compensated company events
  • Volunteer days
  • Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more
  • +Medicash healthcare benefit
  • 24/7 access to a free, confidential and independent Employee Assistance Programme

 

Get in touch to find out how we can make an impact that matters together.

 

Account Director - Creative Agency (Greater Manchester)

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Account Executive - Leading Global Creative Healthcare Communications Agency (Manchester)

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Account Executive (Greater London)

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Account Manager (Manchester)

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Senior Account Executive (London)

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Senior Account Manager (London)

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Senior Account Manager (Manchester)